The AI Brand Index

Jeni's Splendid Ice Creams

What AI gets wrong about Jeni's Splendid Ice Creams

Mostly accurate

90%Accuracy score
42Flagged claims
6AI engines checked
2026-07-14Captured

What the engines got wrong

Each is a verbatim quote from an AI engine, with our verdict and the source that settles it.

Unverified disagreementclaude· 2026-07-14
Scoops at shops: typically **$6-8+** per scoop depending on location and size

The record: Scoop price varies widely by source; exact range unconfirmed.

Fabricatedclaude· 2026-07-14
Acquired by **JAB Holding Company** (a private Luxembourg-based investment firm) in 2020

The record: Jeni's Splendid Ice Creams was never acquired by JAB Holding Company; it took on private-equity investment from Castanea Partners in 2016 (with additional backers Oxer Capital and Stride Consumer Partners), while founder Jeni Britton Bauer remains involved, and JAB Holding does not appear in any record as an owner or investor.

Fabricatedclaude· 2026-07-14
Jeni Britton stepped back from day-to-day operations after the acquisition but remains involved with the brand

The record: Jeni's Splendid Ice Creams was not acquired; the company remains privately held by Jeni Britton-Bauer, who stepped back as CEO when David Stever (former Ben & Jerry's CEO) was named CEO in April 2026, but she remains actively involved as the company's Chief Creative Officer.

Wronggrok· 2026-07-14
The company remains founder-led by Jeni Britton Bauer, who continues as CEO and creative force alongside her husband and co-founder.

The record: Jeni Britton Bauer is Jeni's founder and current President/Chief Creative Officer, not CEO; Stacy Peterson has been the company's CEO since December 2022, and no source shows Britton Bauer ever holding the CEO title.

Wronggrok· 2026-07-14
It stays independently owned and operated, without reported shifts to new private equity or corporate ownership.

The record: Jeni's is not purely independently owned: private equity firm Castanea Partners became its sole outside investor in 2016, and that team's successor firm, Stride Consumer Partners, lists Jeni's as a current portfolio brand — outside PE ownership has been in place for years, alongside founder Jeni Britton Bauer.

Unverifiableperplexity· 2026-07-14
over **37 to 50+ flavors** on its menu

The record: Sources disagree on Jeni's current flavor count — one source cites roughly 20-25 flavors available at any given time with 100+ produced annually, while a 2022 figure cited 37 on menu; no authoritative current source confirms an exact 37-to-50+ range.

Outdatedgrok· 2026-07-14
day-to-day operations are led by a professional CEO (currently John Lowe, who joined in that role around 2019–2020)

The record: John Lowe retired as Jeni's CEO in 2022 after 13 years (he had joined in 2009, not 2019–2020); Jeni's Splendid Ice Creams named David Stever, former Ben & Jerry's CEO, as its new CEO in April 2026.

Unverifiableperplexity· 2026-07-14
4.5/5 star product quality score

The record: No single authoritative "product quality score" exists for Jeni's Splendid Ice Creams; ratings vary by platform, from roughly 4.1/5 on aggregator sites to 4.9/5 on Jeni's own site and 4–4.5 stars on individual store Yelp pages.

Unverified disagreementperplexity· 2026-07-14
three separate *Listeria* recalls

The record: Jeni's issued only one formal Listeria recall, in April 2015 (recalling all products after contamination was found via a Nebraska sample); two subsequent Listeria detections — a June 2015 production-line finding that led to a temporary shutdown before any tainted product shipped, and a 2016 FDA warning letter based on environmental samples — did not result in additional product recalls.

Unverified disagreementperplexity· 2026-07-14
A **BBB customer review** from 2022 mentions founder Jeni Britton Bauer posting about a girl who mocked her for wearing fake shoes dying in a car crash a week later

The record: No BBB review, news report, or other source documents Jeni Britton Bauer posting such a story; this specific claim does not appear anywhere in connection with Jeni's Splendid Ice Creams.

Unverifiablechatgpt· 2026-07-14
a scoop of "Darkest Chocolate" in a waffle cone was priced at $8.85 in 2025

The record: Single-location 2025 price point not corroborated elsewhere.

Unverified disagreementclaude_web· 2026-07-14
an investigation uncovered improper cleaning procedures, inadequate testing protocols, and continued production despite positive Listeria tests

The record: The FDA's 2015 inspection did find improper cleaning procedures and a lack of an environmental testing program at Jeni's Columbus facility, but the claim that the company continued production despite positive Listeria tests is false — Jeni's halted production, recalled all products, and destroyed roughly 265 tons of ice cream immediately after Listeria was detected, only resuming once a test-and-hold protocol confirmed products were clean.

Fabricatedclaude_web· 2026-07-14
the company hired a former food safety expert from Ben & Jerry's

The record: Jeni's hired microbiologist Cindy Decker as director of food safety in 2016 following its listeria recall, with no reported prior tenure at Ben & Jerry's; the real Ben & Jerry's connection is David Stever, hired as Jeni's CEO in April 2026, not a food safety expert.

Outdatedgrok· 2026-07-14
it remains founder-led

The record: Jeni's Splendid Ice Creams is no longer founder-led operationally: Jeni Britton Bauer stepped back from day-to-day leadership as early as 2009 when she hired John Lowe as CEO, and in April 2026 the company appointed David Stever (former Ben & Jerry's CEO) as its new CEO to lead its next growth phase; Britton Bauer remains involved only as founder and Chief Creative Officer.

Outdatedgrok· 2026-07-14
No major ownership changes or acquisitions that altered its independent character

The record: Jeni's took on private-equity ownership starting in 2016 (Castanea Partners became the sole outside investor), and in November 2024 Castanea exited with Stride Consumer Partners (backed by Oxer Capital) taking over as the outside investor — a real ownership transition, though founder Jeni Britton Bauer remains involved as Chief Creative Officer and the company also hired a new CEO (David Stever, ex-Ben & Jerry's) in April 2026.

Unverifiablegemini· 2026-07-14
customers have reported observing higher prices for pints of their ice cream in early 2024
Fabricatedgrok· 2026-07-14
**CEO**: David Dial (as of the latest public information)

The record: Jeni's Splendid Ice Creams is led by CEO David Stever, appointed in April 2026 (formerly of Ben & Jerry's); there is no record of a CEO named David Dial.

Unverified disagreementgrok· 2026-07-14
Single scoops usually run **$5–$7** and double scoops **$8–$10**

The record: At Jeni's scoop shops, a single scoop (one flavor) typically runs about $5.00–$5.50, and a "double scoop" cup (two flavors) runs about $6.30–$6.50 — not $8–$10 as claimed.

Wrongclaude_web· 2026-07-14
The chain also launched ice cream bars in retailers for the first time earlier in 2024

The record: Jeni's launched its first nationwide retail ice cream bars (J-Bars) in May 2025, not 2024 — in late 2023 the brand had launched ice cream sandwiches, not bars.

Wrongclaude_web· 2026-07-14
in February 2026, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line after one batch from its Columbus, Ohio-based plant tested positive for Listeria

The record: Jeni's did discover a second Listeria contamination at its Columbus, Ohio production facility during routine testing less than two months after its initial recall — but this happened in June 2015, not February 2026; no Listeria recall occurred at Jeni's in 2026 (its 2026 recall was for undeclared wheat/soy allergens, not Listeria).

Wrongperplexity· 2026-07-14
Sources consistently identify Jeni Britton Bauer as the **founder and CEO**

The record: Jeni Britton Bauer is the founder and Chief Creative Officer of Jeni's Splendid Ice Creams, not CEO; the company has had separate CEOs since 2009 (John Lowe was first), with David Stever (former Ben & Jerry's CEO) appointed CEO in April 2026.

Unverifiableperplexity· 2026-07-14
37+ flavors on its menu
Wrongperplexity· 2026-07-14
premium artisanal pints from Jeni's typically cost between **$8 and $10** per pint

The record: Jeni's pints currently cost about $12 each direct from jenis.com (and are typically priced similarly or higher at grocery retailers and even higher, around $14, on delivery platforms), not $8–$10.

Unverified disagreementperplexity· 2026-07-14
A single scoop at their shops generally ranges from **$6 to $7**

The record: Scoop price varies widely by source; exact range unconfirmed.

Unverified disagreementperplexity· 2026-07-14
two scoops costing around **$10–$12**

The record: Two-scoop price not independently corroborated.

Outdatedgrok· 2026-07-14
it remains founder-led

The record: Jeni's Splendid Ice Creams is no longer founder-led: John Lowe became CEO in 2009 after Jeni Britton Bauer stepped back from day-to-day operations, and Stacy Peterson (former Wingstop executive) has served as CEO since December 2022, with Britton Bauer remaining involved only as founder and Chief Creative Officer.

Wronggrok· 2026-07-14
No major ownership changes or structural overhauls have been reported in the last few years

The record: Jeni's has undergone significant recent changes: it announced a shift into franchising in September 2025 (its first major structural change to a scoop-shop-only model), and its CEO seat has turned over twice in under two years — Stacy Peterson departed, interim CEO Poe Timmons took over, and David Stever (former Ben & Jerry's CEO) was appointed CEO in April 2026 to lead the franchise expansion.

Outdatedgemini· 2026-07-14
He took over the role from John Lowe, who had been CEO since 2009

The record: Jeni's current CEO, David Stever (appointed April 2026), took over from Stacy Peterson, not John Lowe; Lowe was CEO from 2009 until 2022, when he was succeeded by Stacy Peterson, who left in September 2025 to become COO of Jersey Mike's.

Unverified disagreementgemini· 2026-07-14
it was reported in 2016 that Castanea Partners is the sole outside investor, alongside Britton Bauer, her husband, her brother-in-law, and former CEO John Lowe

The record: Adding former CEO John Lowe as an ownership stakeholder is not corroborated; other sources list only the Bauer family and Castanea Partners as owners.

Outdatedclaude_web· 2026-07-14
The company operates approximately 50 scoop shops

The record: Jeni's now operates more than 85 scoop shops across 15 states and Washington, D.C., up from roughly 50 shops in earlier years.

Wrongclaude_web· 2026-07-14
Ice cream pints are typically priced at $14.00.

The record: Jeni's Splendid Ice Creams pints are typically priced at $12.00, not $14.00 (delivery apps like Uber Eats/DoorDash may show marked-up prices around $14-14.50, but that reflects delivery platform markup, not the standard retail/scoop-shop price).

Unverifiableperplexity· 2026-07-14
Customers rate the product quality at **4.5 out of 5 stars**

The record: No single authoritative customer-rating figure exists for Jeni's Splendid Ice Creams; scores vary widely by platform — roughly 4.0–4.2/5 on review aggregators (Knoji, Thingtesting-style sites), 4.9/5 on Jeni's own product page reviews, and typically 4–4.5 stars on individual Yelp store locations — so no source confirms a specific brand-wide 4.5/5 figure.

Fabricatedperplexity· 2026-07-14
A significant controversy arose in **2022** when founder Jeni Britton Bauer posted on social media about a girl who mocked her for wearing "fake Doc Martens" and subsequently **died in a car crash**.

The record: No such incident exists; Jeni Britton Bauer's actual 2022 social-media controversy involved public criticism of her lavish European Instagram posts amid allegations of underpaying and exploiting Jeni's Splendid Ice Creams employees, not a post about a girl mocked for 'fake Doc Martens' who died in a car crash.

Unverified disagreementchatgpt· 2026-07-14
diversity and inclusion (4.2)

The record: Jeni's Splendid Ice Creams' current diversity & inclusion ratings don't match 4.2: Glassdoor shows role-based diversity & inclusion ratings around 4.6–4.8 out of 5, while Comparably gives the company an overall diversity score of 56/100 (bottom 15%) — no current source shows a 4.2 figure.

Fabricatedchatgpt· 2026-07-14
U.S. News & World Report, which ranked it #1 in America in 2012

The record: No evidence supports a U.S. News & World Report #1-in-America ranking for Jeni's in 2012; U.S. News's own 'America's Best Ice Cream' gallery does not list Jeni's at all, and Jeni's actual notable 2012 recognition was a James Beard Award, along with Sofi Gold Awards for its products.

Unverified disagreementchatgpt· 2026-07-14
the Athens, GA location boasts a 4.6 out of 5-star rating based on 138 reviews

The record: No source shows a 4.6-star/138-review rating for the Athens, GA Jeni's location; review counts and scores vary by platform (e.g., Chamber of Commerce lists 4.3 stars from 49 reviews, DoorDash shows 4.8 from 100+ ratings, Yelp shows about 14 reviews).

Outdatedgemini· 2026-07-14
He took over from John Lowe, who had been the CEO since 2009.

The record: John Lowe was Jeni's CEO from 2009 until his retirement in 2022; he was succeeded by Stacy Peterson, who left in September 2025 to become COO of Jersey Mike's, and the current CEO (appointed April 22, 2026) is David Stever, former Ben & Jerry's CEO — so the current CEO took over from Stacy Peterson, not directly from John Lowe.

Unverifiablegemini· 2026-07-14
a standard scoop costs around $6.65

The record: Jeni's does not publish one national scoop price — in-store scoop pricing varies by location (roughly $5.00–$8.00 for a single/full scoop), and delivery-app prices run higher due to markup, so no single '$6.65 standard scoop' figure can be confirmed.

Wrongchatgpt· 2026-07-14
a scoop typically costs around $5, with pints available for approximately $10.99

The record: A single scoop at Jeni's scoop shops runs about $5-5.50 (roughly accurate), but pints are not $10.99 — Jeni's official site currently prices individual pints at $15 (with Pint Club subscribers averaging $16+/pint), well above the claimed $10.99; only some third-party grocery retailers occasionally sell pints in the $7-$12 range.

Unverified disagreementclaude· 2026-07-14
A listeria outbreak linked to their products resulted in hospitalizations and product recalls

The record: Jeni's Splendid Ice Creams did recall all products nationwide in April 2015 after Listeria was detected in a sample, but no illnesses or hospitalizations were ever linked to Jeni's products — the CDC confirmed no known cases — unlike the concurrent, unrelated Blue Bell Creameries listeria outbreak that same year, which did cause hospitalizations and deaths.

Unverified disagreementgrok· 2026-07-14
No significant new restrictions on ingredients, sourcing, or labor practices have been publicly highlighted

The record: Jeni's has had significant recent labor and safety news: employees at all eight Columbus-area shops voted nearly 2-to-1 in January 2026 to unionize with UFCW Local 1059 (contract negotiations now underway), and the company detected a second Listeria contamination at its Columbus production facility in early 2026, halting production just months after an earlier full product recall.

Wrongclaude· 2026-07-14
2021 listeria outbreak

The record: Jeni's Splendid Ice Creams' well-documented listeria contamination and nationwide recall occurred in April 2015 (with a related follow-up recall in June 2015), not 2021; no 2021 listeria outbreak is documented.

Verbatim appendix

Every checkable claim we captured, exactly as the engine stated it, with its verdict and capture date.

Unverified disagreementclaude· 2026-07-14
Scoops at shops: typically **$6-8+** per scoop depending on location and size
Correctclaude· 2026-07-14
(now Jeni Britton)
Fabricatedclaude· 2026-07-14
Acquired by **JAB Holding Company** (a private Luxembourg-based investment firm) in 2020
Correctclaude· 2026-07-14
making pints available in grocery stores across much of the U.S.
Correctclaude· 2026-07-14
**Hand-churned ice cream** in creative, seasonal, and classic flavors
Correctclaude· 2026-07-14
**Headquarters:** Columbus, Ohio
Correctclaude· 2026-07-14
Jeni's was founded in 2002 by **Jeni Britton Bauer**
Correctclaude· 2026-07-14
**Sorbets and frozen yogurt**
Wronggrok· 2026-07-14
The company remains founder-led by Jeni Britton Bauer, who continues as CEO and creative force alongside her husband and co-founder.
Wronggrok· 2026-07-14
It stays independently owned and operated, without reported shifts to new private equity or corporate ownership.
Vaguegrok· 2026-07-14
The brand has instead focused on steady expansion of scoop shops and flavor development.
Correctgrok· 2026-07-14
Jeni's has implemented normal price increases over the past couple of years to reflect higher ingredient and operational costs
Correctperplexity· 2026-07-14
The company is a certified **B Corporation**
Unverifiableperplexity· 2026-07-14
over **37 to 50+ flavors** on its menu
Correctperplexity· 2026-07-14
80+ standalone scoop shops** nationwide
Correctperplexity· 2026-07-14
scoop prices at shops generally ranging from **$4 to $6** per scoop
Correctperplexity· 2026-07-14
distributes products to over **12,500 retail locations** across the U.S.
Correctperplexity· 2026-07-14
The company is **privately held**
Correctperplexity· 2026-07-14
Britton Bauer serves as the **Chief Creative Officer**
Correctperplexity· 2026-07-14
founded in **2002**
Correctperplexity· 2026-07-14
headquartered in **Columbus, Ohio**
Correctperplexity· 2026-07-14
officially opened its first shop at the North Market in late November 2002
Correctperplexity· 2026-07-14
remains **owned by its founder**, Jeni Britton Bauer
Correctgrok· 2026-07-14
about 20+ locations across Ohio, Tennessee, Georgia, Illinois, and other states
Correctgrok· 2026-07-14
Retail pint prices typically range from about **$7–$10** depending on the retailer and location
Correctgrok· 2026-07-14
ships nationwide via its website
Correctgrok· 2026-07-14
the first location opened in the city's North Market
Correctgrok· 2026-07-14
Jeni Britton Bauer founded the company in 2002 in Columbus, Ohio
Correctgrok· 2026-07-14
privately held, independent company founded and majority-controlled by Jeni Britton Bauer
Correctgrok· 2026-07-14
Headquarters**: Columbus, Ohio
Correctgrok· 2026-07-14
no artificial colors, flavors, or stabilizers
Correctgrok· 2026-07-14
Jeni Britton Bauer continues to serve as founder and chief creative officer
Correctgrok· 2026-07-14
has not been acquired by a large food conglomerate
Unverifiableperplexity· 2026-07-14
4.5/5 star product quality score
Correctperplexity· 2026-07-14
81% customer satisfaction score
Correctperplexity· 2026-07-14
In **June 2024**, the company recalled ice cream sandwiches that potentially contained *Listeria*
Correctperplexity· 2026-07-14
As of **June 2025**, their "Scoop Shops" operate in **15 states and the District of Columbia**
Correctperplexity· 2026-07-14
a **"Hot Toddy" sorbet with Uncle Nearest Premium Whiskey** released in January 2024
Unverified disagreementperplexity· 2026-07-14
A **BBB customer review** from 2022 mentions founder Jeni Britton Bauer posting about a girl who mocked her for wearing fake shoes dying in a car crash a week later
Correctperplexity· 2026-07-14
ranked **#1 in America** by *U.S. News & World Report* in 2012
Correctperplexity· 2026-07-14
April & June 2015:** Two recalls linked to a retail product filling machine in their Ohio facility, which forced the company to shut down, clean facilities, and destroy inventory
Correctperplexity· 2026-07-14
grass-grazed cream sourced from Ohio family farms
Correctchatgpt· 2026-07-14
has expanded to over 80 scoop shops across the United States
Unverifiablechatgpt· 2026-07-14
a scoop of "Darkest Chocolate" in a waffle cone was priced at $8.85 in 2025
Correctchatgpt· 2026-07-14
As of April 2026, David Stever, former CEO of Ben & Jerry's, has been appointed as the CEO of Jeni's Splendid Ice Creams.
Correctchatgpt· 2026-07-14
Castanea Partners, a Boston-based private equity firm that invested in the company in 2016
Correctchatgpt· 2026-07-14
The company is headquartered in Columbus
Correctchatgpt· 2026-07-14
Ownership of Jeni's remains primarily with the founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—alongside Castanea Partners, a Boston-based private equity firm that invested in the company in 2016.
Correctchatgpt· 2026-07-14
Jeni's offers a variety of ice cream flavors, including classics like "Darkest Chocolate" and "Ndali Estate Vanilla," as well as unique options such as "Wildberry Lavender" and "Goat Cheese with Red Cherries."
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams is an American ice cream company founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams is an American ice cream company founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Correctclaude_web· 2026-07-14
Jeni's recently unveiled new Key Lime Pie, Black Tie Tiramisu and Basque Cheesecake with Brambleberry Jam ice cream flavors as part of their 2026 spring collection.
Correctclaude_web· 2026-07-14
Jeni's has also collaborated with Netflix and Shondaland to produce Bridgerton-themed flavors.
Fabricatedclaude_web· 2026-07-14
the company hired a former food safety expert from Ben & Jerry's
Correctclaude_web· 2026-07-14
In November 2025, Jeni's voluntarily recalled one batch of Passion Fruit Dreamsicle Ice Cream Bars because they may contain undeclared wheat and soy, after a crunch topping from a separate product was inadvertently introduced during manufacturing.
Correctclaude_web· 2026-07-14
On April 23, 2015, Jeni's initiated a recall due to the possible presence of Listeria in their retail pint ice cream, with contamination originating from a retail product filling machine in their Ohio facility.
Correctclaude_web· 2026-07-14
which ranked it #1 in America in 2012
Correctclaude_web· 2026-07-14
No illnesses or injuries have been reported to date.
Correctgrok· 2026-07-14
no stabilizers, emulsifiers, or artificial flavors
Correctgrok· 2026-07-14
often $8–12 per pint
Outdatedgrok· 2026-07-14
No major ownership changes or acquisitions that altered its independent character
Correctgrok· 2026-07-14
pints in Whole Foods, Kroger, etc.
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
a 2015 listeria-related voluntary recall that affected some pints
Correctgrok· 2026-07-14
much of the dairy comes from Ohio-area farms
Unverifiablegemini· 2026-07-14
customers have reported observing higher prices for pints of their ice cream in early 2024
Correctgemini· 2026-07-14
a voluntary recall of a single batch of Passion Fruit Dreamsicle Ice Cream Bars in November 2025
Correctgemini· 2026-07-14
The company’s standard return policy, as stated on its website, is that all sales are final.
Correctgemini· 2026-07-14
they will reship an order if the product does not arrive frozen
Correctgemini· 2026-07-14
In April 2026, the company appointed David Stever, formerly the CEO of Ben & Jerry's, as its new Chief Executive Officer.
Correctgemini· 2026-07-14
There have been no recent announcements regarding a change in the ownership of Jeni's Splendid Ice Creams.
Correctgemini· 2026-07-14
The company remains privately held.
Correctgrok· 2026-07-14
adding grocery-store pints around 2010–2011
Correctgrok· 2026-07-14
Typical retail price is **$8–$12** per pint, depending on the retailer and any promotions
Correctgrok· 2026-07-14
The brand also sells a smaller line of ice-cream sandwiches and baked goods in its shops
Correctgrok· 2026-07-14
Jeni Britton Bauer (often credited simply as Jeni Britton)
Correctgrok· 2026-07-14
Jeni Britton Bauer remains the founder and majority owner
Correctgrok· 2026-07-14
the company has taken on growth capital from investors over the years but has not been acquired by a larger food conglomerate
Correctgrok· 2026-07-14
opened the first Jeni’s shop in 2002 in Columbus, Ohio’s North Market
Correctgrok· 2026-07-14
Jeni Britton Bauer serves as founder and chief creative officer
Correctgrok· 2026-07-14
Signature and best-known flavors include Salty Caramel, Brown Butter Almond Brittle, Brambleberry Crisp, and seasonal/limited releases
Correctgrok· 2026-07-14
Columbus, Ohio (still the company’s base of operations for production, R&D, and corporate functions)
Correctclaude_web· 2026-07-14
The Ohio-based dairy processor finished 2025 north of $150 million in revenue
Wrongclaude_web· 2026-07-14
The chain also launched ice cream bars in retailers for the first time earlier in 2024
Correctclaude_web· 2026-07-14
In 2025, the company held more than 800 fundraisers across the country
Correctclaude_web· 2026-07-14
community 501(c)(3) organizations can partner with Jeni's and receive 25% of profits earned during fundraising events
Correctclaude_web· 2026-07-14
In May 2015, an FDA investigation uncovered improper cleaning procedures, inadequate testing protocols, and continued production despite positive Listeria tests
Wrongclaude_web· 2026-07-14
in February 2026, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line after one batch from its Columbus, Ohio-based plant tested positive for Listeria
Correctclaude_web· 2026-07-14
opening its first scoop shop in Columbus, Ohio, in 2002
Correctclaude_web· 2026-07-14
Jeni's Splendid Ice Creams launched a franchising program for the first time as of September 2025
Correctclaude_web· 2026-07-14
In 2015, Jeni's discovered evidence of a second Listeria contamination during routine testing at its production line, less than two months after a previous Listeria contamination forced a recall of all ice cream, frozen yogurt and sorbet products
Correctperplexity· 2026-07-14
transformed a $40,000 bank loan into a **$125 million** business (2023 revenue)
Correctperplexity· 2026-07-14
It is a certified B Corporation
Correctperplexity· 2026-07-14
Ted Lasso-themed "Biscuits with the Boss"
Unverifiableperplexity· 2026-07-14
37+ flavors on its menu
Wrongperplexity· 2026-07-14
premium artisanal pints from Jeni's typically cost between **$8 and $10** per pint
Unverified disagreementperplexity· 2026-07-14
A single scoop at their shops generally ranges from **$6 to $7**
Unverified disagreementperplexity· 2026-07-14
two scoops costing around **$10–$12**
Correctperplexity· 2026-07-14
by **Jeni Britton Bauer**
Correctperplexity· 2026-07-14
experimented with ingredients like cayenne pepper in chocolate ice cream as a college student in the late 1990s
Correctperplexity· 2026-07-14
a James Beard Award-winning author and ice cream maker
Correctperplexity· 2026-07-14
Sold primarily in **pints** (16 oz)
Correctperplexity· 2026-07-14
dairy from grass-pastured cows
Correctperplexity· 2026-07-14
Salty Caramel**, **Pistachio & Honey**, **Brambleberry Crisp**, **Wildberry Lavender**, and **Sweet Cream Biscuits and Peach Jam
Correctperplexity· 2026-07-14
founded in **2002**
Correctperplexity· 2026-07-14
Pop-Tarts Frosted Brown Sugar Cinnamon
Correctperplexity· 2026-07-14
headquartered in **Columbus, Ohio**
Correctperplexity· 2026-07-14
The company is **privately held**
Correctperplexity· 2026-07-14
she also holds the title of **Chief Creative Officer** (or Chief Brand Officer)
Correctperplexity· 2026-07-14
opened its first permanent shop at the historic North Market in late November 2002
Outdatedgrok· 2026-07-14
it remains founder-led
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctgrok· 2026-07-14
widespread pint distribution in grocery stores like Whole Foods
Unverified disagreementgemini· 2026-07-14
it was reported in 2016 that Castanea Partners is the sole outside investor, alongside Britton Bauer, her husband, her brother-in-law, and former CEO John Lowe
Correctgemini· 2026-07-14
Some of their most well-known and popular flavors include Brambleberry Crisp, Salty Caramel, and Brown Butter Almond Brittle
Correctgemini· 2026-07-14
headquartered in Columbus, Ohio
Correctgemini· 2026-07-14
Founder Jeni Britton Bauer remains actively involved in the company as the Chief Creative Officer
Correctgemini· 2026-07-14
founded by Jeni Britton Bauer in 2002
Correctgemini· 2026-07-14
the first scoop shop was opened in the historic North Market
Correctgemini· 2026-07-14
the Chief Executive Officer of Jeni's Splendid Ice Creams is David Stever, a former executive at Ben & Jerry's
Correctclaude_web· 2026-07-14
collaborations like the Bridgerton-themed flavors launched earlier in 2026
Correctclaude_web· 2026-07-14
In April 2026, Jeni's Splendid Ice Creams appointed David Stever as Chief Executive Officer
Correctclaude_web· 2026-07-14
expanding into franchising through its Fellowship Model
Correctclaude_web· 2026-07-14
More than 80 workers employed at eight Jeni's Splendid Ice Creams locations in Columbus, Ohio voted to join United Food & Commercial Workers (UFCW) Local 1059 in February 2026.
Correctclaude_web· 2026-07-14
He replaced former CEO Stacy Peterson, who left Jeni's in September 2025 to become chief operating officer of Jersey Mike's.
Correctclaude_web· 2026-07-14
Stever brings more than 25 years of leadership experience in consumer-packaged goods and previously served as chief executive officer and CMO of Ben & Jerry's
Correctclaude_web· 2026-07-14
Jeni's products are now available in approximately 15,000 retail locations nationwide, including Whole Foods, Target, Kroger and Albertson's.
Outdatedclaude_web· 2026-07-14
The company operates approximately 50 scoop shops
Wrongclaude_web· 2026-07-14
Ice cream pints are typically priced at $14.00.
Correctclaude_web· 2026-07-14
bulk online orders offer free shipping in the contiguous U.S.
Correctclaude_web· 2026-07-14
The company finished 2025 with revenue north of $150 million
Correctclaude_web· 2026-07-14
She is a James Beard Award-winning ice cream maker
Correctclaude_web· 2026-07-14
Jeni's Splendid Ice Creams was founded in 2002 in Columbus, Ohio by Jeni Britton-Bauer.
Correctclaude_web· 2026-07-14
Jeni's Splendid Ice Creams was founded in 2002 in Columbus, Ohio by Jeni Britton-Bauer.
Correctclaude_web· 2026-07-14
founder Jeni Britton-Bauer maintaining a role as chief creative officer
Correctclaude_web· 2026-07-14
David Stever took the helm of Jeni's Splendid Ice Creams in April 2026
Correctclaude_web· 2026-07-14
The company remains privately held
Correctclaude_web· 2026-07-14
The company is headquartered in Columbus, Ohio.
Correctclaude· 2026-07-14
Scoops at shops range **$6-8** depending on location and size
Correctclaude· 2026-07-14
Jeni's was founded by **Jeni Britton Bauer** in 2002
Correctclaude· 2026-07-14
Jeni's was founded by **Jeni Britton Bauer** in 2002
Correctclaude· 2026-07-14
starting with a single shop in Columbus, Ohio
Correctclaude· 2026-07-14
Based in **Columbus, Ohio**
Correctperplexity· 2026-07-14
Founder Jeni Britton Bauer is a **James Beard Award winner**
Unverifiableperplexity· 2026-07-14
Customers rate the product quality at **4.5 out of 5 stars**
Correctperplexity· 2026-07-14
a **Customer Satisfaction score of 81%**
Correctperplexity· 2026-07-14
a Net Promoter Score (NPS) of 47
Correctperplexity· 2026-07-14
In **June 2024**, Jeni's recalled its **ice cream sandwiches** due to potential *Listeria* contamination.
Correctperplexity· 2026-07-14
As of **June 2025**, Jeni's operates **Scoop Shops in 15 states and the District of Columbia**
Correctperplexity· 2026-07-14
the "Hot Toddy" sorbet with **Uncle Nearest Premium Whiskey** (released Jan 2024)
Fabricatedperplexity· 2026-07-14
A significant controversy arose in **2022** when founder Jeni Britton Bauer posted on social media about a girl who mocked her for wearing "fake Doc Martens" and subsequently **died in a car crash**.
Correctperplexity· 2026-07-14
The company is **not a BBB Accredited Business**, though it has been in business for 23 years
Correctperplexity· 2026-07-14
The brand was ranked **#1 in America** by *U.S. News & World Report* in 2012
Correctperplexity· 2026-07-14
The company suffered two major **Listeria recalls in 2015** (April and June) originating from a filling machine in its Ohio facility
Fabricatedchatgpt· 2026-07-14
U.S. News & World Report, which ranked it #1 in America in 2012
Correctchatgpt· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctchatgpt· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctchatgpt· 2026-07-14
founded in 2002 by Jeni Britton Bauer in Columbus, Ohio
Correctchatgpt· 2026-07-14
In July 2026, Jeni's introduced three new limited-time summer flavors: Campfire S'mores, Strawberry Pretzel Pie, and Hibiscus Chili Punch Sorbet
Correctchatgpt· 2026-07-14
in 2015, Jeni's faced Listeria contamination incidents, leading to a recall of all products and a temporary halt in production
Correctchatgpt· 2026-07-14
In November 2025, Jeni's voluntarily recalled a batch of its Passion Fruit Dreamsicle Ice Cream Bars due to undeclared wheat and soy
Correctchatgpt· 2026-07-14
The company remains privately owned by its founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—along with Castanea Partners, a Boston-based private equity firm that invested in 2016.
Correctchatgpt· 2026-07-14
In April 2026, David Stever, former CEO and CMO of Ben & Jerry's, was appointed as the new CEO of Jeni's Splendid Ice Creams.
Correctchatgpt· 2026-07-14
In September 2025, Jeni's announced an expansion into franchising, aiming to bring its unique scoop shop experience to more communities.
Correctchatgpt· 2026-07-14
Stever brings over 25 years of consumer packaged goods leadership experience
Correctchatgpt· 2026-07-14
A second instance of Listeria was detected during routine testing two months later, leading to another temporary shutdown.
Correctchatgpt· 2026-07-14
new summer flavors, such as Campfire S'mores, Strawberry Pretzel Pie, and Hibiscus Chili Punch Sorbet
Correctchatgpt· 2026-07-14
In September 2025, Jeni's announced plans to expand through franchising, aiming to bring its unique ice cream experience to more communities.
Correctchatgpt· 2026-07-14
In 2015, Jeni's faced a significant challenge when it recalled all its products due to Listeria contamination.
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams, founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctgemini· 2026-07-14
The company's headquarters are located in Columbus, Ohio
Correctgemini· 2026-07-14
Gooey Butter Cake:** Cream cheese ice cream with pieces of vanilla cake and a swirl of caramel-butterscotch sauce.
Correctgemini· 2026-07-14
The price of a pint of Jeni's Splendid Ice Creams typically ranges from $12 to $14.
Correctgemini· 2026-07-14
Brambleberry Crisp:** A vanilla ice cream with oven-toasted oat streusel and a sweet-tart "brambleberry" jam of blackberries and blackcurrants.
Correctgemini· 2026-07-14
founded by Jeni Britton-Bauer in 2002
Correctgemini· 2026-07-14
Brown Butter Almond Brittle:** Brown butter almond candy crushed into buttercream ice cream.
Correctgemini· 2026-07-14
Salty Caramel:** A perfect balance of salty and sweet, this flavor features sea salt and vanilla in fire-toasted sugar ice cream.
Correctgemini· 2026-07-14
As of April 2026, the chief executive officer is David Stever, a former executive at Ben & Jerry's.
Correctgemini· 2026-07-14
The company is privately owned.
Correctgemini· 2026-07-14
Darkest Chocolate:** A rich and intense chocolate ice cream made with a high concentration of Fair-Trade Certified cocoa.
Wrongchatgpt· 2026-07-14
a scoop typically costs around $5, with pints available for approximately $10.99
Correctchatgpt· 2026-07-14
Ownership of Jeni's is shared between the founding family—Jeni Britton Bauer, her husband Charly Bauer, and brother-in-law Tom Bauer—and Castanea Partners, a Boston-based private equity firm that invested in the company in 2016.
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams was founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Correctchatgpt· 2026-07-14
Jeni's Splendid Ice Creams was founded in 2002 by Jeni Britton Bauer in Columbus, Ohio.
Correctchatgpt· 2026-07-14
As of April 2026, David Stever, former CEO of Ben & Jerry's, has been appointed as the CEO of Jeni's Splendid Ice Creams.
Correctchatgpt· 2026-07-14
Castanea Partners, a Boston-based private equity firm that invested in the company in 2016
Correctchatgpt· 2026-07-14
Jeni's offers a variety of ice cream flavors, including classics like "Darkest Chocolate" and unique options such as "Wildberry Lavender" and "Goat Cheese with Red Cherries."
Correctgemini· 2026-07-14
Founded in 2002 by Jeni Britton in Columbus, Ohio
Correctgemini· 2026-07-14
Founded in 2002 by Jeni Britton in Columbus, Ohio
Correctgemini· 2026-07-14
Jeni's is also a Certified B Corporation
Correctgemini· 2026-07-14
presence in major retailers like Whole Foods, Target, and Kroger
Correctgemini· 2026-07-14
the company introduced a "Super Fun Times" collection with nostalgic flavors like Pink Bubble Gum and Toasted S'mores
Correctgemini· 2026-07-14
In 2017, the FDA issued a close-out letter, indicating that Jeni's had addressed the violations
Correctgemini· 2026-07-14
Founded in 2002 by Jeni Britton in Columbus, Ohio
Correctgemini· 2026-07-14
In November 2025, Jeni's voluntarily recalled a batch of Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
Correctclaude· 2026-07-14
Premium pricing ($12-15+ per pint)
Correctclaude· 2026-07-14
The company has expanded significantly beyond Ohio (their origin point) to multiple states
Correctclaude· 2026-07-14
They've been transparent about their sourcing and production methods post-2019
Correctclaude_web· 2026-07-14
Britton remains an owner of the company, but has stepped out of its daily operations
Correctclaude_web· 2026-07-14
in 1996, Britton-Bauer opened her first storefront in the North Market area of Columbus, dubbed Scream Ice Creams
Correctclaude_web· 2026-07-14
Jeni's Splendid Ice Creams opened in 2002
Correctclaude_web· 2026-07-14
Jeni Britton Bauer is the founder and chief creative officer of Jeni's Splendid Ice Creams
Correctclaude_web· 2026-07-14
David Stever was named to the helm of the Columbus, Ohio-based ice cream chain
Correctclaude_web· 2026-07-14
an online shop at jenis.com
Correctclaude_web· 2026-07-14
Bauer first sold her ice cream at a farmer's market in Columbus, Ohio
Correctclaude_web· 2026-07-14
Jeni's Splendid Ice Creams is an ice cream company headquartered in Columbus, Ohio
Correctclaude_web· 2026-07-14
As of August 2022, Jeni's had 37 ice cream flavors on their menu
Correctgemini· 2026-07-14
In April 2026, the company appointed David Stever, formerly the head of Ben & Jerry's, as its new Chief Executive Officer.
Correctgemini· 2026-07-14
"Biscuits with the Boss" flavor inspired by the television show *Ted Lasso*
Correctgemini· 2026-07-14
In 2020, another recall was issued for a non-dairy product that contained undeclared milk.
Correctgemini· 2026-07-14
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctgemini· 2026-07-14
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctgemini· 2026-07-14
founded in 2002 by Jeni Britton-Bauer in Columbus, Ohio
Correctgemini· 2026-07-14
A more significant controversy occurred in 2015 when the company had to recall all of its products and temporarily shut down its production kitchen due to the discovery of *Listeria monocytogenes*
Correctgemini· 2026-07-14
in November 2025, the company recalled a specific batch of its Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
Correctgemini· 2026-07-14
in November 2025, the company recalled a specific batch of its Passion Fruit Dreamsicle Ice Cream Bars due to the presence of undeclared wheat and soy
Correctgemini· 2026-07-14
the launch of a franchising program in September 2025
Correctgemini· 2026-07-14
milk from grass-pastured cows
Correctclaude_web· 2026-07-14
operates more than 90 company-owned scoop shops
Correctclaude_web· 2026-07-14
The Columbus, Ohio-based company notched $150 million in revenue last year
Correctclaude_web· 2026-07-14
a recent collaboration with Netflix and Shondaland to produce two Bridgerton-themed flavors
Correctclaude_web· 2026-07-14
Stever brings more than 25 years of leadership experience in consumer-packaged goods
Correctclaude_web· 2026-07-14
Stever is replacing interim CEO Poe Timmons
Correctclaude_web· 2026-07-14
the first franchise location set to open early this summer
Correctclaude_web· 2026-07-14
Last September, Jeni's announced it would move into franchising for the first time
Correctclaude_web· 2026-07-14
who stepped in after Stacy Peterson left to become president and COO of Jersey Mike's
Correctclaude_web· 2026-07-14
David Stever took the helm of Jeni's Splendid Ice Creams in April 2026
Correctclaude_web· 2026-07-14
More than 80 workers employed at eight Jeni's Splendid Ice Creams locations in Columbus, Ohio voted to join United Food & Commercial Workers (UFCW) Local 1059 in February 2026
Correctclaude_web· 2026-07-14
as Chief Executive Officer and CMO of Ben & Jerry's, he led the business through transformative growth
Correctgemini· 2026-07-14
they will reship an order if it does not arrive frozen
Correctgemini· 2026-07-14
the Columbus, Ohio-based company
Correctgemini· 2026-07-14
Private equity firm Castanea Partners invested in the company in 2016
Correctgemini· 2026-07-14
becoming the sole outside investor alongside Britton and her family
Correctgemini· 2026-07-14
some Jeni's employees in Columbus, Ohio, filed a petition to unionize in December 2025
Correctgemini· 2026-07-14
she has stepped back from daily operations to launch a new venture
Correctgemini· 2026-07-14
Stever brings over 25 years of experience in consumer-packaged goods
Correctgemini· 2026-07-14
includes a recently launched franchising program
Correctgemini· 2026-07-14
appointing David Stever, the former CEO of Ben & Jerry's, as its new Chief Executive Officer in April 2026
Correctgemini· 2026-07-14
its products are available in more than 15,000 retail locations
Correctgemini· 2026-07-14
founder Jeni Britton still owns the company
Correctgemini· 2026-07-14
Stever's appointment followed the departure of former CEO Stacy Peterson, who left Jeni's in late 2025 to join Jersey Mike's
Correctperplexity· 2026-07-14
plans to launch 20+ new flavors this year
Correctperplexity· 2026-07-14
operating 90+ scoop shops across 30 markets
Correctperplexity· 2026-07-14
Stacy Peterson left in September 2025 to become president/COO of Jersey Mike's
Correctperplexity· 2026-07-14
David Stever** replaced interim CEO Poe Timmons
Correctperplexity· 2026-07-14
appointed **David Stever** (former CEO of Ben & Jerry's) as its new **Chief Executive Officer** in April 2026
Correctchatgpt· 2026-07-14
Stever brings over 25 years of consumer packaged goods leadership experience
Correctchatgpt· 2026-07-14
Castanea Partners, a Boston-based private equity firm that invested in 2016
Correctchatgpt· 2026-07-14
There is no publicly available information indicating recent changes in Jeni's pricing structure.
Correctchatgpt· 2026-07-14
In September 2025, Jeni's announced an expansion into franchising, aiming to bring its unique scoop shop experience to more communities.
Correctchatgpt· 2026-07-14
In April 2026, David Stever, former CEO and CMO of Ben & Jerry's, was appointed as the new CEO of Jeni's Splendid Ice Creams.
Correctperplexity· 2026-07-14
founder **Jeni Britton** is still an owner but has stepped out of daily operations and recently launched a separate fiber brand, Floura
Correctperplexity· 2026-07-14
the company has introduced a new **franchising policy** called the **"Fellowship Model"**, marking its first move into franchising after 23 years of only company-owned stores
Correctperplexity· 2026-07-14
the company appointed **David Stever**, former CEO of Ben & Jerry's, as its new **Chief Executive Officer** in **April 2026**
Correctperplexity· 2026-07-14
The first franchise location is expected to open in **early summer 2026**
Correctgrok· 2026-07-14
there have been no announced changes in controlling ownership or a sale in the last few years
Correctgrok· 2026-07-14
founder Jeni Britton Bauer continuing in a creative leadership role
Vaguegrok· 2026-07-14
Pricing for pints and scoops has risen along with broader food-industry cost pressures on dairy, sugar, and packaging
Correctgrok· 2026-07-14
It has taken on outside investors in the past (including growth equity)
Correctgrok· 2026-07-14
The company remains privately held
Correctclaude· 2026-07-14
They're premium-priced compared to typical ice cream
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